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Questions to ask your background provider

  • Does the agency sell your applicants personal information that can later result in identity theft issues for your staff and volunteers?
  • When you call will you be able to speak to a qualified professional who is knowledgeable about employment screening law as opposed to a salesperson whose sole responsibility is to sell data?
  • Are you getting real time, complete, and current courthouse searches or limited database records?
  • If the agency offers “statewide searches” do these searches access all of the official state repository records, i.e. warrants, plea deals, deferrals, etc. or just conviction data.
  • If the agency offers “statewide searches” are you getting both felony and misdemeanor records when you request a search?
  • Does the agency understand due-diligence searches and are they able to help you develop a due-diligence search program for your organization?
  • Does the agency provide current and complete Federal records?