Energy Plants

Energy & Utility

Looking for information about Pinnacle's new Online PHQ?
Applicants
 		  Administrators
Applicants   Administrators


Pinnacle provides efficiency and innovation to the Nuclear Industry with it's new On Line Application (OLA)

(This document is also available for download in Word format here.)

Pinnacle's new Online Electronic PHQ compared to a traditional paper PHQ

Historically, during the access authorization process, the PHQ is processed in the following method:


What Problems Does This Process Present for all involved?

  1. THE APPLICANT
    • Gathering and storing information needed to properly fill out PHQ
    • Filling out the PHQ with correct information
    • Inability to receive access because of inaccurate information
    • Lengthy time to receive access due to inaccurate information causing slowdown in the background investigation
    • Accessing information for repeated PHQ applications for different nuclear plants
    • Security of personal information on paper formats
  2. UNIONS
    • Business agents constantly having to furnish members with employment dates as members apply for each plant
    • Union members hiring process delayed
    • Time and equipment to receive, print and disperse employment applications
    • Security of personal information on paper formats
  3. ACCESS AUTHORIZATION
    • Time to create and disperse applications in paper format
    • Equipment use related to paper applications
    • Application reviewing challenges
      • Missing data
      • Deciphering handwriting
      • Gaps in employment dates
      • Securing personal information (floating paperwork)
      • Calls from background screeners regarding missing information
      • Increased staff requirements to review and process PHQs
      • Delays due to human error
  4. BACKGROUND INVESTIGATION
    • Time consuming data entry
    • Time consuming data entry
    • Securing personal information (faxes)
    • Extended research time for missing information
    • Calls to plants for incomplete PHQ data
    • Error potential increase
    • Longer turnaround time to client
This all adds up to increased costs and turnaround time

THE SOLUTION: PINNACLE ONLINE PHQ

Process flow using an electronic PHQ

Process Flow

  1. THE APPLICANT
    • Web Based. Can be submitted from any computer with an internet connection
    • Information gathered and stored in one secure location as applicant moves from plant to plant
    • Accuracy of information is enforced
    • Access anytime to the information stored
    • Security enhancements for personal identifiers
    • Ease of use
    • Available and easily updated to use for next nuclear job location
    • Requires minimal data to be entered in order to submit application
    • Validates date requirements, ensuring all date periods are entered prior to submission
    • Aids the applicant in completing an accurate application
    • Provides online help for the applicant
    • Built in electronic signature validation
    • Quicker access authorization
  2. THE UNION
    • Business agent calls and support duties reduced
    • Information for members in one location
    • Security of members information
    • Quicker nuclear access for members
    • Smoother application process
  3. ACCESS AUTHORIZATION
    • Equipment cost savings for electronic processing
    • Access Authorization and applicant labor costs reduced for reviewing applications for errors:
      • Missing data
      • Gaps in dates
      • Handwriting deciphering
    • Costs reduced for paper handling of reports
      • Faxing
      • Emailing
      • Storage
    • Security greatly increased
    • Reduced turnaround time of investigations
    • Reviewing time decreased due to accuracy of process
  4. BACKGROUND INVESTIGATIONS
    • Information received automatically
      • Investigation starts immediately
    • Research time reduced due to complete applications
    • Easy to read format
    • Security of the process
    • Increased accuracy
    • Fewer phone calls and emails to access personnel
    • Reduced turnaround time to nuclear plant

Pinnacle’s online PHQ, which connects with our proprietary investigation processing database, is today’s IT solution for our clients to increase efficiency and security. The online PHQ will track your applicants through the entire submission process, allowing you to accept or reject their application electronically sent to you. You will have the ability to see your applicant pool, giving you employee information to plan your projects efficiently. Although technologically very intricate, the security and ease of this application for all users improves the entire hiring and access authorization process saving dollars for everyone involved.